At Sdobnaya-Smorodina, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
We collect several types of information from and about users of our website, including:
Personal Information
- Contact Information: When you subscribe to our newsletter, request information, or submit a booking inquiry, we collect information such as your name, email address, telephone number, and mailing address.
- Booking Information: If you book a tour or service through our website, we may collect additional details necessary for your booking, such as travel dates, preferences, special requirements, and payment information.
- Communication Records: We maintain records of your communications with us, including customer service inquiries and feedback.
Automatically Collected Information
- Usage Details: When you visit our website, we automatically collect certain information about your device and your browsing actions, including IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our website, analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level. For more information, see our Cookie Policy.
How We Use Your Information
We may use the information we collect about you for various purposes, including:
- Providing, personalizing, and improving our website and services
- Processing and managing your bookings, inquiries, and requests
- Sending you newsletters, promotional materials, and other communications you have requested
- Communicating with you about your account, bookings, or inquiries
- Monitoring and analyzing trends, usage, and activities in connection with our website
- Detecting, preventing, and addressing technical issues, fraud, or other illegal activities
- Complying with legal obligations and enforcing our terms and conditions
Information Sharing and Disclosure
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Travel Partners: To fulfill your bookings, we may share necessary information with our travel partners, including hotels, tour operators, transportation providers, and activity vendors.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: We may disclose information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- The right to access, update, or delete your personal information
- The right to rectification if your information is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right to request restriction of processing your personal information
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. However, we will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Sdobnaya-Smorodina
123 Maple Street
Toronto, ON M5V 2K7
Canada
Email: [email protected]
Phone: +1 (416) 553-9381
We will respond to your inquiry as soon as possible and within the timeframes required by applicable law.
